When you interact with Grainelle, you may choose to provide information such as your name, contact information, delivery address, order details and messages sent to us.

The information requested can vary depending on the action you are taking, such as placing an order, requesting support or otherwise communicating with Grainelle.

When you browse an online store, certain technical or interaction information may be generated automatically. Depending on the website configuration, your device, browser and settings, this may include information associated with website access, navigation or interactions.

This type of information may support normal website operation, troubleshooting, security, performance and understanding how store features are being used.

Depending on the context, personal information may be used for purposes such as:

• Processing and supporting purchases and order-related requests.
• Providing customer service and responding to questions.
• Operating, maintaining and improving store functionality.
• Helping detect, investigate or reduce misuse, fraud or security issues.
• Maintaining business records where appropriate.
• Meeting obligations that may apply under relevant laws or legitimate requests.

The specific use of information depends on the reason it was collected and the services involved in the interaction.

Information associated with checkout may be processed where needed to complete your transaction, confirm an order, arrange delivery, respond to order questions and maintain appropriate transaction records.

Payment processing may involve services used by the store to handle transactions. The information required and how it is processed can depend on the payment option and checkout services available when you place your order.

Grainelle's website may use cookies or similar technologies where they are part of store functionality, security, preferences, checkout or other enabled website features.

The cookies or technologies available to you can depend on the store configuration, your browser, your settings and the features being used. Your browser may provide controls for managing or limiting certain cookies, although changing these settings may affect how some website features work.

Personal information may be made available to service providers or other parties where reasonably necessary to operate the store, process transactions, support delivery, maintain website functionality, provide customer support, protect the store or comply with applicable requirements.

The specific parties involved may vary depending on the services, payment methods, delivery arrangements and website features used in connection with an order or visit.

Information may be kept for as long as reasonably needed for the purpose for which it was collected, for legitimate operational needs, to maintain relevant records or where retention may be required by applicable obligations.

Retention needs can vary depending on the type of information and the context in which it was collected, so this policy does not promise a single retention period for every category of information.

Grainelle aims to handle personal information with appropriate care and to use reasonable measures that support the security of store operations.

No method of transmitting or storing information online can be guaranteed to be completely secure, so absolute security cannot be promised.

Depending on where you live and the law that applies, you may have certain choices or rights regarding personal information. These may differ by location and may be subject to conditions or exceptions.

If you want to ask about information associated with you or make a privacy-related request, contact Grainelle using the details below. We may need enough information to understand and appropriately respond to the request.

Grainelle does not intend to use this website to knowingly solicit personal information from children in circumstances where doing so would not be appropriate or permitted under applicable law.

If you believe information involving a child has been provided to Grainelle in a way that requires attention, please contact us.

Grainelle may update this Privacy Policy when store practices, website features or applicable requirements change. The version displayed on this page should be reviewed for the current policy language available through the store.