You may use the Grainelle website for ordinary personal shopping, product discovery, order-related activities and communication with the store.

You agree not to use the website in a way that is unlawful, fraudulent, abusive, disruptive or intended to interfere with the operation, security or availability of the store.

• Do not attempt to gain unauthorized access to systems, accounts or store functionality.
• Do not introduce harmful code, automated abuse or activity intended to disrupt the website.
• Do not use store content or functionality in a misleading, deceptive or unauthorized manner.

Grainelle aims to present useful information about snacks, pantry foods and beverages. Product names, descriptions, images, packaging and other details are intended to help customers browse and compare items.

Food and beverage information can change. Ingredients, packaging, appearance, size, formulation, labeling or other product details may differ from images or descriptions displayed on the website.

Placing an order through Grainelle is a request to purchase the selected items. An order may be subject to review before it is fully processed.

Where appropriate, Grainelle may decline, cancel or adjust an order if there is an issue involving product availability, payment information, suspected misuse, an obvious listing error or another circumstance that prevents normal fulfillment.

If an order is affected after submission, Grainelle may contact you using the information provided with the order where reasonably necessary.

Prices and charges displayed during the shopping and checkout process are the amounts presented for that transaction, subject to corrections where an obvious error occurs.

Payment must be completed through the payment options made available at checkout. Payment processing may involve third-party payment services, and their own terms or processing requirements may apply where relevant.

You are responsible for providing accurate billing, payment and contact information when placing an order.

Grainelle's standard shipping information states a shipping time of 3–5 business days. Actual delivery timing may also depend on factors outside the store's direct control after a shipment enters the delivery network.

Customers are responsible for providing a complete and accurate shipping address. Incorrect or incomplete information may affect delivery.

If there is a problem with an order, contact Grainelle before sending an item back. Food and beverage products can require different handling depending on the product, condition and reason for the request.

Return or refund options may therefore depend on the circumstances of the individual order. If a refund is approved, additional processing time may depend on the payment provider or financial institution involved.

Keep the product, packaging and relevant order information available while a request is being reviewed when reasonably possible.

When you provide information through the store, you are responsible for making sure it is reasonably accurate and current.

• Provide a valid email address and other necessary order information.
• Review shipping information before submitting an order.
• Do not intentionally provide false, misleading or unauthorized payment details.

Parts of an ecommerce experience may depend on services provided by third parties, such as payment processing, delivery, hosting or other technical services.

Grainelle does not control every aspect of third-party systems or services. Their availability, processing, policies or terms may apply separately where relevant to your transaction or use of those services.

The Grainelle website may contain text, graphics, layouts, branding, photographs, product information and other content owned by Grainelle or used with permission or other applicable rights.

You may browse the website for personal shopping purposes. You should not reproduce, republish, sell, exploit or present store content as your own where you do not have permission or another lawful basis to do so.

Grainelle may update, modify, remove or reorganize website content, products, categories, functionality or store information from time to time.

The website may occasionally be unavailable because of maintenance, technical problems, service interruptions or circumstances outside Grainelle's reasonable control.

Grainelle does not promise that every feature, item or page will always remain available in the same form.

Any general food, ingredient, snack or everyday wellness content on Grainelle is provided for shopping and lifestyle information. It should not be understood as medical advice, diagnosis, treatment advice or individualized dietary guidance.

Product-specific attributes should not be assumed across the entire store. Review the individual item information when a particular ingredient, allergen or dietary characteristic is important to you.

Grainelle may revise these Terms of Service when the website, store operations or applicable requirements change.

Updated terms become applicable when they are published on the store, subject to any additional notice that may be required in a particular situation. Continued use of the website after an update means the current terms apply to future use.